Request a refunded return

Once you’ve activated this service, we’ll cover up to 30 EUR of return shipping costs for up to 12 eligible PayPal purchases worldwide. See terms.

To request a refund, go to your account Activity page and select the transaction you have returned.

Select the "Request return shipping refund" link located in your purchase details.

To edit or view an existing refund request for this purchase, select View past return shipping refund requests.